Since 1997 we've booked 1,500,000 nights in our vacation apartment rentals. 93% of the hundreds of owners listing with us continue to do so for three years or more; 73% of these become repeat customers asking to be listed again, after getting burnt by long term leases.

Ask for the managed service if you don't want to be bothered with emails, check ins, cleaning, etc. Just block out your calendar dates when you want to use your apartment or rent it on your own.

No exclusivity means there is no such thing as choosing between us or another vendor; feel free to test both! We love competing. We're eager to give you the best service possible.

No expensive, complicated or delayed bank wire or checks. The renter books, comes to the apartment when planned, sees the apartment, and pays cash to you. After payment you hand over the keys.

• Booking: Travelers have to accept your House Rules before they can book with you.
• Support: We provide personalized customer support throughout the entire rental process.
• Check in: Travelers will get to your apartment fully instructed and money in hand. You just make sure your apartment is in good working order and conditions.

If a client cancels and the booked dates stay vacant, we'll give you the advance payment received at the moment of booking. See Cities Reference help page for the details.

As an Instant Booker this will happen seamlessly and at no cost for you, we'll take care of the details. Better still, since we are partners of the Rentals United joint venture, your listing will enjoy exposure also on ApartmentsApart, Holiday-Velvet and OnlyApartments seamlessly. There is no cost or additional task for you, just update our calendar, all the bookings will look the same.

Last, but certainly not least. Fees are not applied to you but solely to the traveler. Our transparent pricing means they're clearly marked as such. No more confusion about who pays for what!

Instructions are below, but if you don't have time just go ahead and list your apartment because there are pop up instructions to help you through and you are free to stop and leave at any step in the process before or after you list.

1. Ensure your apartment's location is in a city we are already showing in our network.
2. Sign up and list your apartment in 3 easy steps (5 min) in the Owner's Page here.
3. Wait for approval and post 5 to 20 pictures of the apartment (recommended 10 or more), possibly have ready a video description and your weekly net price.
4. If you list as Instant Booking you will be immediately notified when a client books and the reservation is effective instantly.
5. If you list as On Request you will be emailed the booking request which you can accept or deny.
6. Cities Reference collects its fee from the traveler's credit card as down-payment when the booking is confirmed. In case of cancellation where your apartment stays vacant our fee will be paid in full to you (except VAT).
7. Cash payment to you is made in full upon the traveler's arrival at your apartment, after having verified the condition of the apartment and before receiving the keys to it.

Listing your apartment on our website is 100% free of charge and easy.

Still need help please don't hesitate to email us here: help@citiesreference.com

No problem. You can easily export your calendar with us (recommended if you're listing as Instant) or import your calendar from another vacation rentals' website to ours. It will take you the time of a copy and paste and you can always just contact us if you need help. Otherwise just log into your account with Cities Reference and block the dates on your calendar.

We don't work in exclusivity and welcome the owners that advertise on several other websites. We believe competition only works to our mutual benefit giving you fewer vacancies and us the incentive to constantly improve. 

When a traveler books your apartment you'll receive an email communication with the details and the booking will be displayed on your account.

Your guest and yourself will be given direct contacts by automated email and, unless you hear from each other beforehand, in most cases the guest will call you from the airport to set up an appointment at the apartment directly.

Your guests will pay you the rental fee in full as soon as they get the apartment's keys. We recommend handing out the keys to your apartment only after the traveler pays the balance of the rent in full.

Travelers usually pay cash on arrival in the currency of your choice, but if you prefer other forms or terms of payment you can list them in the House Rules section of the apartment's description.

Here is how you write your own House Rules:

• Sign in
• Go to My Account's Dashboard
• click on your chosen apartment listing number
• Pick the Descriptions tab
• Use the scroll down beside 'Show' and pick Apartment House Rules
• Set your terms by clicking on English. If you can write other languages please use the appropriate sections.